Please, take into account that the phone verification process is optional, so you might stay on e-mail confirmation and skip verification of your phone number.
However, if you'd like to attach the number to your Personal Area, log into your Personal Area and click on the "Confirm phone" button in the Dashboard.
Enter your phone number with a country code and click on the "Request a code" button.
After that, you will receive an SMS code that you should insert in the provided field and click on the "Confirm" button.
In case you are facing difficulties with phone verification, first of all, please, check the correctness of the phone number you put in.
Here are some tips to take into account:
- you do not need to enter "0" at the beginning of your phone number;
- you need to wait for at least 5 minutes for the code to arrive.
If you are sure that you have done everything correctly but still don’t receive the SMS code, we would suggest trying another phone number. The issue can be on your provider's side. For that matter, enter a different phone number in the field and request the confirmation code.
Also, you can request the code via voice confirmation.
To do that, you need to wait for 5 minutes from the code request then click on the "Request callback to get the voice code" button. The page would look like this:
Kindly take into consideration that you can request a voice code only if your profile is verified.