First of all, we would like to remind you that Exchanger is a service that exchanges your money for electronic currency or one electronic currency for another. In FBS, the trusted partners who can guarantee the safety of withdrawals and deposits act as Exchangers.
The main advantage of this payment system over the others is that Exchangers offer various ways to deposit and withdraw funds, including bank wire, mobile money, USSD, Local ATM, and others (depending on the specific Exchanger).
How to deposit using Exchangers?
If the Exchanger payment method is available in your region, you can find it directly in the "Finances" section.
In order to make a deposit, you need to choose the preferred Exchanger in the “Finances” tab and click on it. After that, you will be redirected to the Exchanger website to specify the payment details.
You can find all the necessary information regarding the processing time and the exchange rate for each currency pair in a specific period on the website.
When you use an Exchanger to deposit funds, it acts as an intermediary who transfers funds from its FBS account to your trading account, which you specified beforehand.
How to withdraw using Exchangers?
You can withdraw funds in the "Finances" tab by clicking on the payment system you deposited with. There, it's necessary to specify the withdrawal amount and confirm the payment. After your withdrawal request is processed on the FBS side, you should contact the Exchanger and indicate the details of your e-wallet/bank account to which you wish to receive funds.
Please, pay attention! In case the Exchanger that you used to deposit was closed or became inactive in your region, please contact our customer support to get the instruction on how to withdraw your funds.